Patsy Eade
Payroll Manager
- Southern Institute of Technology
- Country
- New Zealand
- State
- n/a
- Industry
- Education
- Employees
- 690+
Key Benefits for Southern Institute of Technology
- Easy reporting to aid decision making
- Easy to learn and use payroll product
- Flexible reporting tools
- Helpful and skilled people on the support desk
Background
Based in Invercargill, New Zealand’s southernmost city, the Southern Institute of Technology (SIT) provides education to some 6000 students across a range of subject areas and at a variety of levels from its three faculties – Business, Tourism and the Arts; Health & Humanities; and Trades & Technology. It also has campuses in Christchurch and Gore and employs around 300 permanent staff and up to 100 part-time staff. It has run PayGlobal Payroll in-house since 2000.
Challenges and Goals
SIT wanted to improve its reporting system.
Process and Solution
Implementation of PayGlobal Payroll at SIT took place in 2000 and Patsy Eade says she was extremely happy with how it all went. She notes that the success was not only because of the professional service from PayGlobal, but was also due to the work that the institute had undertaken beforehand.
“We knew what we wanted. After we received the initial site plan from PayGlobal, we spent considerable time reviewing the documentation in detail. We believe this early preparatory work ensured we had a very successful implementation.” From that experience, Patsy recommends that a person within an organisation takes ownership of the implementation, along with PayGlobal. “Our advice to potential users of PayGlobal who have come and looked at our system is that, to be truly successful, they need to have a person taking responsibility for the implementation – and being passionate about it and wanting it to work.”
Effective training was simplified by the easy-to-use nature of the system. “PayGlobal is really easy – it’s very user-friendly and we have no problem at all training new staff,” Patsy says.
“For example, the person we employ as our payroll clerk didn’t have any payroll experience but was able to learn the software and come up to speed with the product very quickly.”
And whenever she has needed help, Patsy says the Helpdesk service has been first-rate."I find the Helpdesk service to be excellent. I think they're great people.”
Business Results and Return
One of the key benefits of upgrading to PayGlobal from its predecessor, TimeMaster, was better reporting, Patsy says. “For example, if my CEO asks for a salary report on a particular section for budgeting purposes, I can pull the report from the system in just a few minutes, using the filtering process. That kind of flexibility is very important to running the institute effectively.
“At SIT, we budget on a programme-by-programme basis rather than a faculty-wide or section-wide basis, so having the ability to produce a report at this level is very important to us.”
In sticking with PayGlobal, SIT was also looking to the future and knew that when it chose to implement further components other than Payroll, it would be able to do so with full integration.
Get in touch
- Customer Call Centre Australia
- 1800 129 181
- Customer Call Centre New Zealand
- 0508 104 357
“I feel very confident that we can go to PayGlobal at any stage to talk through our future plans and know that we’ll be working together in partnership to see these through to fruition.”
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