Jim Kennett
HR Manager
- Western District Health Service
- Country
- Australia
- State
- VIC
- Industry
- Health and Community Services
- Employees
- 740+
Key Benefits for Western District Health Service
- Integration between Payroll and Time and Attendance
- Reduce time spent on manual processing
- Informed decision-making using report functionality
- Improved effectiveness for managers
Background
Western District Health Service (WDHS) incorporates five rural health organisations in Hamilton, Victoria, Australia. This includes including Hamilton Base Hospital, Frances Hewett Community Centre, Penhurst and District Health Service, the Grange Residential Care Service, and YouthBiz. WDHS also process pays for another five hospitals, bringing the total number of payslips that it processes to 750.
WDHS is renowned for its state-of-the-art facilities, up-to-date equipment and technology and skilled supportive staff. Its mission is to deliver valued, high quality primary care, health promotion and illness prevention, extended care and community based services to residents of the western district.
Challenges and Goals
WDHS is a leading edge organisation within their sector. It was the first public hospital in Victoria to replace manual timesheets with an electronic swipe card solution from PayGlobal in 1995. When a small public hospital three hours north of Hamilton began talking about the capabilities of the Time and Attendance software from PayGlobal, WDHS was very interested in finding out more. After a visit to see the software in action and several discussions later, WDHS could see real value in implementing the software itself.
As was the case with all Victorian Public Health organisations at this time, WDHS used the NewPay/Peruse payroll system, which also had an HR module attached to it. However, the HR functionality did not meet the needs of WDHS and in 1999 it decided that the time was right to look for a complete people management solution that could integrate the five major aspects of employee management - Payroll, HR, Time and Attendance, Rostering and Employee Self Service.
“We were looking for a complete management tool that would improve the way in which we managed our employees – not just another payroll system,” said Jim Kennett, HR Manager. Impressed with the PayGlobal Time & Attendance component, WDHS was eager to discover what else PayGlobal could offer in the way of a fully integrated solution. WDHS says it soon became evident to that PayGlobal was well on the way to developing the complete people management solution that they were searching for.
“TimeMaster, as they were called then, had not yet developed anything specifically for the Victorian Health market but we saw a huge potential in their product and decided that we were willing to work together with them to create a working template for mutual benefit,” Jim says.
Process and Solution
In 1999 WDHS was the first public hospital to break away from New Pay/Peruse in favour of a solution from PayGlobal including Payroll, HR, Time and Attendance, and Rostering. After the release of the PayGlobal product in August 2000, WDHS upgraded early the following year to the more intuitive and enhanced internet-enabled Windows product.
Get in touch
- Customer Call Centre Australia
- 1800 129 181
- Customer Call Centre New Zealand
- 0508 104 357
"We were very impressed with the flexibility of PayGlobal, its easy reporting and integration and we were also influenced by the fact that other Health Sector organisations were using PayGlobal and seemed very happy with its performance."
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